Beautiful homes, sustainable, elevated living

We build great places for our customers, communities and the environment. Our focus on placemaking means that we create sustainable communities where people and nature can thrive. We are committed to incorporating sustainable and energy-efficient features into each property, ensuring our homes not only provide comfort but also support environmental responsibility. We strive to make a lasting and positive impact on people’s lives, creating spaces where they can live, grow and thrive.

Our purpose building a better way to live

We believe your home should be more than just a place; it should be the foundation for a life well lived. That's why we're dedicated to crafting beautiful homes that truly embrace sustainable, elevated living.

It's simple, really: we pour our heart into every detail, from the design that inspires you daily to the responsible choices that protect our environment. We're not just building houses; we're creating vibrant communities where you can thrive, connect, and enjoy a higher quality of life, now and for years to come.

Our behaviours

Crest Nicholson requires all employees to conduct business legally and with integrity and honesty; the same is expected from our supply chain partners and any other stakeholders. We do not tolerate discrimination, dishonesty or unethical behaviour in any form, and have appropriate disciplinary mechanisms in place. All employees are required to follow our Code of Conduct and Company policies covering a range of topics such as ethics, safety, IT, HR and many more.

Policies Code of Conduct

We value equality and diversity in employment and we select and promote employees based on their aptitudes and abilities, not their sex, sexual orientation, marital status, race, nationality, ethnic or national origin, age or disability. Everyone is different and has something unique to offer. Our equality and diversity policy ensures that all employees and job applicants are accorded equal opportunities for recruitment, remuneration, access to benefits, training and promotion, together with an ongoing emphasis on monitoring and developing the diversity of our workforce.

We recognise the benefits of a diverse workforce and proactively seek to create and maintain a balanced workforce at all levels and across all divisions. Workplace discrimination or harassment will not be tolerated and will be handled under our disciplinary and grievance procedures.

We expect our employees to behave in a professional way towards colleagues, supply chain partners and stakeholders, and treat people with dignity and respect. Our harassment and bullying policy works to ensure the organisation has procedures in place to minimise and eliminate any form of harassment or bullying at work. Harassment or bullying can take many forms from relatively mild banter, or offensive language, to actual physical violence.

In keeping with the Bribery Act 2010, we operate and maintain a number of policies and procedures to prevent bribery and corruption, including an anti-bribery and corruption policy, a gifts and entertainment policy and guidance around bribery risk areas. Our anti-bribery and corruption policy sets out a clear code of conduct for employees and supply chain partners to ensure they understand and conduct themselves in accordance with the legal regulations relating to bribery and corruption. Employees receive ongoing training on the Group’s policies in this area and the Bribery Act generally.

Our whistleblowing policy encourages employees and supply chain partners to report any concerns or malpractice to the organisation or through a free and independent helpline. Any person who raises an issue of concern will be treated with respect and will be assured that the matter will be properly and thoroughly investigated, and necessary actions taken.

In addition to our corporate health and safety policy, which covers the safety of our employees and contractors while they carry out their roles, we actively promote the general health and welfare of our permanent employees through a number of initiatives and measures. These include access to:

  • private medical insurance

  • a healthcare cash plan providing assistance with day-to-day health costs like prescriptions and discounted gym memberships

  • a comprehensive Employee Assistance Programme covering a range of issues at work and at home, including a confidential and professional counselling service

  • an occupational health and safety service for managers to refer employees with long-term health concerns

Our values, policies and procedures form part of our formal contract with employees, both permanent and temporary. Policies and procedures are reviewed and approved by the Executive Committee and are communicated using appropriate media, including the Company intranet.

Employee engagement is important to us. Information and changes that the Company wishes to communicate (including trading updates) are disseminated via various media as appropriate to the message, such as the Company intranet, departmental briefings, road shows and one-on-one meetings.

A wide range of legislation governs housing development, including Building Regulations, advertising and marketing, health and safety, environmental management, and employment practices. In many cases we go well beyond compliance requirements, setting our own internal high standards. Our Annual Report contains a summary of how we operate in compliance with laws and regulations.